Effective Date: 02/09/2023

These Terms and Conditions (“Agreement”) govern your use of The Moppit Show cleaning services (“Services”) provided by The Moppit Show (“Company,” “we,” or “us”). By using our Services, you agree to comply with and be bound by this Agreement. Please read these terms carefully before using our Services.

1. Service Agreement

1.1. Scope of Services: We provide professional cleaning services as described on our website or as agreed upon in writing.

1.2. Service Limitations: Our Services do not include any specialised cleaning tasks that require professional certification or licensing, such as pest control, mold remediation, or hazardous waste removal.

1.3. Service Availability: We strive to provide our Services on the agreed-upon date and time. However, we reserve the right to reschedule or cancel services due to unforeseen circumstances or events beyond our control.

2. Booking and Payment

2.1. Booking: To book our Services, you must provide accurate and complete information about your cleaning requirements. By booking our Services, you confirm that you have the authority to grant us access to the premises for cleaning purposes.

2.2. Pricing and Payment: The pricing for our Services will be communicated to you at the time of booking. Payment is due upon completion of the cleaning service, unless otherwise agreed upon in writing. We accept payment by cash, credit card, or other agreed-upon methods.

2.3. Cancellation and Rescheduling: If you need to cancel or reschedule a cleaning appointment, please provide us with at least two working days notice. Failure to provide sufficient notice may result in a cancellation fee.

3. Customer Responsibilities

3.1. Access and Safety: You are responsible for providing safe and unobstructed access to the premises for our cleaning staff. You must inform us of any potential hazards or risks present on the premises.

3.2. Valuables and Breakables: You are responsible for securing or removing any valuable or fragile items from the areas to be cleaned. We are not liable for any loss or damage to such items unless caused by our negligence.

3.3. Cooperation: You agree to cooperate with our cleaning staff and provide any necessary instructions or information to ensure the satisfactory completion of the cleaning service.

4. Liability and Insurance

4.1. Limitation of Liability: We will exercise reasonable care and skill in providing our Services. However, we are not liable for any loss, damage, or injury arising from our Services, except in cases of our gross negligence or willful misconduct.

4.2. Insurance: We maintain appropriate liability insurance coverage. Our insurance coverage is limited to the amount specified in our insurance policy and is subject to the terms and conditions of the policy.

5. Intellectual Property

5.1. Ownership: All intellectual property rights related to our Services, including but not limited to trademarks, logos, and content, are owned by the Company. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

6. Governing Law and Jurisdiction

6.1. This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

6.2. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

7. Amendments and Termination

7.1. Amendments: We reserve the right to modify or amend this Agreement at any time. Any changes will be effective upon posting the updated Agreement on our website. Your continued use of our Services after the changes will constitute your acceptance of the modified Agreement.

7.2. Termination: Either party may terminate this Agreement by providing written notice to the other party. Termination does not relieve you of any payment obligations incurred before the termination date.

8. Contact Us

If you have any questions or concerns about this Agreement or our Services, please contact us at hello@themoppitshow.co.uk.

By using our Services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.